Shipping Policy

At Ansoz, we strive to provide a seamless and efficient shipping experience for our customers. Our shipping policy is designed to ensure that your orders are delivered in a timely manner and reach you in perfect condition.

Shipping Methods

We offer reliable shipping methods to ensure that your orders are delivered safely. Our shipping partners are experienced and trusted, allowing us to provide you with the best service possible.

Shipping Rates

We understand the importance of transparency when it comes to shipping rates. Therefore, we offer competitive and affordable shipping rates based on the weight and dimensions of your order. The shipping cost will be calculated and displayed at the checkout page, so you know exactly what to expect.

Processing Time

Once your order is placed, our team works diligently to process and prepare it for shipment. We aim to ship all orders within 1-2 business days. Please note that during peak seasons or promotional periods, there may be slight delays in processing time. Rest assured, we will do our best to get your order to you as quickly as possible.

Estimated Delivery Time

The estimated delivery time for your order depends on your location and the shipping method chosen. We partner with reliable courier services to ensure that your order reaches you in a timely manner. Once your order is shipped, you will receive a tracking number that allows you to monitor the progress of your delivery.

International Shipping

We are proud to offer international shipping to our customers around the world. However, please note that customs and import duties may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in the shipping cost. We recommend checking with your local customs office for more information on any potential fees.

Order Tracking

We understand the importance of being able to track your order. Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery on our website or through our shipping partner's website.

Shipping Restrictions

While we strive to provide shipping services to as many locations as possible, there may be certain restrictions due to legal or logistical reasons. If we are unable to ship to your location, we will notify you as soon as possible and provide a full refund.

Lost or Damaged Packages

In the unfortunate event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with our shipping partners to resolve the issue and ensure that you receive a replacement or refund.

Change of Shipping Address

If you need to change the shipping address for your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if your order has already been shipped.

Contact Us

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to assist you and provide any necessary information to ensure a smooth shipping experience.