Privacy Policy

This Privacy Policy explains how Ansoz Creations Pvt. Ltd. ("we," "us," "our") collects, uses, and protects your personal information when you use our website and purchase our products.

Information We Collect

When you browse or purchase from Ansoz, we collect information such as your name, email address, phone number, and delivery address to process your order. We also automatically collect usage data, including your IP address, browser type, and how you interact with our site, to help us improve your experience.

How We Use Your Information

We use your information to process and deliver your orders, communicate with you about your purchase, respond to your queries, and, with your consent, send you updates about new products or offers. We do not sell your personal information to third parties.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.

Consent

By providing your details at checkout, you consent to us using that information to complete your order. If we ever want to use your information for marketing, we will ask for your explicit consent separately, and you may opt out at any time by contacting us.

Our Store is Hosted on Shopify

Our store runs on Shopify Inc., which provides the e-commerce platform we use to sell our products. Your data is stored securely on Shopify's servers, and any payment information you provide is encrypted and handled in accordance with PCI-DSS standards. Shopify does not have access to your card details directly — payments are processed through secure, encrypted gateways.

Third-Party Services

We may use trusted third-party services (such as payment gateways and shipping partners) to fulfil your order. These providers only receive the information necessary to perform their specific service and are bound to handle it responsibly. We recommend reviewing their respective privacy policies for more detail.

Cookies

Our website uses cookies to help it function properly and to improve your browsing experience — for example, remembering the items in your cart as you browse. Cookies may also be used to understand how visitors use our site, so we can make improvements over time. You can choose to disable cookies through your browser settings, though some site features may not work as intended without them.

Security

We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access or disclosure. While we adhere to industry-standard security practices, no method of transmission over the internet or electronic storage can be guaranteed as completely secure. Accordingly, we cannot warrant absolute security, though we continually work to maintain appropriate safeguards for your data.

Children's Privacy

Ansoz sells products designed for children, and we understand many of our customers may be minors. In accordance with India's Digital Personal Data Protection Act, 2023, we do not knowingly collect personal data directly from anyone under 18 without the consent of a parent or legal guardian. All purchases must be made by an adult, even where the product is intended for a child's use.

Your Rights

You have the right to access, correct or request deletion of your personal data, and to withdraw your consent at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our Service after changes are posted constitutes your acceptance of the updated policy.

Contact Us

To exercise the rights above, or if you have any other questions about this Privacy Policy, please contact us at contact@ansoz.com.